Grievance Redressal Process

• Clients can seek clarification to their query and are further entitled to make a complaint in writing. An email may be sent at support@finlightresearch.co.in.
• Alternatively, the Investor may call on 91- 9071034180.
• A letter may also be written with their query/complaint and posted at the below mentioned address: No.01, 100 Feet Road, Kayy Arr Valki Pine Hurst, BTM Layout 2nd Stage Bangalore - 560076
• The client can expect a reply within 21 days of approaching the Research Analyst.
• In case client is not satisfied with our response they can lodge grievance with SEBI at https://scores.sebi.gov.in/ or may also write to the office of SEBI.
• After exhausting the above options for resolution of the grievance, if the investor/client is still not satisfied with the outcome, they can initiate dispute resolution through the ODR Portal.
• For more details about the ODR mechanism, fees, timelines etc., kindly visit: https://smartodr.in/login
• Details of Compliance Officer:
  1. Name: Compliance Manager
  2. Contact No.: 91- 9071034180
  3. Email: support@finlightresearch.co.in